Shipping Information

** Important COVID-19 Information **
We are still shipping out orders during this time. Please note if you choose USPS as your shipping method, expect some delays for domestic shipments and even longer delays with international shipments.

We are seeing USPS First Class International shipments take 60 business days to deliver. Please do not choose USPS First Class International if you are needing your order quickly.

Free Delivery
Free standard (USPS First Class Mail) delivery is available to all USA customers only. 

Shipping Time
All our packages are shipped within two business days of the order date. We strive to ship orders the same day or within one business day. Saturday and Sundays are not included. The provided estimate shipping business days are estimates and not guaranteed. For a guaranteed shipment date, an expedited service under UPS is recommended. 

Pre-Order items will be delievered as stated in the item description. Please do not order a pre-order item if you are expecting it to ship out right away.

Delivery Method
We use USPS and UPS to ship our packages. Our main shipping carrier is USPS. UPS can be chosen at checkout for guaranteed overnight shipping (USA only).

Domestic Shipping
USPS First Class Mail - 3-7 Business Days
USPS Priority Mail - 2-3 Business Days
USPS Express Mail - 1-2 Business Days
UPS Overnight Saver - 1 Business Day

Canada Shipping
USPS First Class Mail - 7-15 Business Days
USPS Priority Mail - 6-10 Business Days
USPS Express Mail - 3-5 Business Days

International Shipping (Australia, Belgium, Croatia, Estonia, Finland, France, Germany, Hungary, Israel, Latvia, Lithuania, Malaysia, Malta, Netherlands, New Zealand, Norway, Singapore, Slovak Republic, Spain, Switzerland, Turkey, United Kingdom)
DHL Express International - 2-5 Business Days
USPS First Class Mail - 9-21 Business Days

USPS Priority Mail International - 6-15 Business Days
USPS Express Mail International - 3-7 Business Days

International Shipping (All other countries) - USPS EXPRESS / DHL / UPS HIGHLY RECOMMENDED
DHL Express International - 2-5 Business Days
USPS First Class Mail - 9-60 Business Days**
USPS Priority Mail International - 7-21 Business Days**
USPS Express Mail International - 3-10 Business Days

** International Shipping (All other countries): Please choose USPS First Class/Priority at your own risk. These shipping methods can take a long time to deliver, and is not traceable with a tracking number to certain countries. About 2% of these packages get lost. We are not responsible for undelivered packages using these shipping methods.

International Duty Fees
The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and can't predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

All our keychains are shipped in a bubble protection envelope to ensure that you receive your products undamaged. If you received a product that has been damaged on arrival (DOA), please contact us.